Forums Archive Index > Outdoor Power Equipment > EGreens Delivery Problem
Date: 24 Dec 2005 9:47 am
Hi Guys-
I was going through some old posts this AM and read the one from EGreen concerning his blower delivery problem. If I read it right he went to a dealer instead of a box store,settles on a machine,makes a deal and then the dealer can't get the machine as promised from the distributor(manufacturer?)
Then he finds out there will be a $50 increase in price because the manufacturer decides to change the engine brand on the model he ordered. While this is going on he sees that the machines are avilable at the box store.Then,after being told the machine's delivery is postponed again till after the first of the year,in desperation he looks elsewhere and finds everyone is sold out.
I have purposely not mentioned the brand here but I for one would look elsewhere after reading EGreen's experience. I don't care how good the machine is. There are machines of high quality built by several manufacturers for a similar price. If a company wants to do business with a big box store they have every right to do so,but if it's at the expense of the local ope dealer then they have made a choice and that choice is to do without my business. The local OPE dealer represents an important segment of the market and that segment is me! I refuse to be ignored while short sighted manufacturers chase a fast buck selling stripped down models to an unsuspecting public.
It is understandable why many of the local ope dealers where I live will not stock brands that are carried in the box stores.
Marc
Date: 24 Dec 2005 10:56 am
"If I read it right he went to a dealer instead of a box store,settles on a machine,makes a deal and then the dealer can't get the machine as promised from the distributor(manufacturer?) "
In my opinion, this was error #1. Making a deal on something that doesn't exist is just asking for trouble, especially on something as time-sensitive as a snowblower that will soon be needed.
"Then he finds out there will be a $50 increase in price because the manufacturer decides to change the engine brand on the model he ordered."
I consider this to be highly questionable conduct by the dealer.
Error #2 is being so focused on the original choice that other alternatives were excluded. Better to have a second and third choice lined up.
I hope he finds something he can be satisfied with before it's too late.
"Just when you think you got it down
Your heart securely tied and bound
They whisper, promises in the dark"
Thanks Pat Benatar
AZ
Date: 25 Dec 2005 12:12 am
I did up a quote for a machine, not a Snowblower but an industrial machine. We agreed to terms. C.O.D. When all was said and done, I was out by $700.00because on an error with my number crunching. I told the customer that, but stuck to the original price. For something like a Snowblower, he can still make a profit without increasing the price by $50.00. I cousider price increases after a deal was struck bad business. I'd rather loose the $700.00 and keep a customer for 10 years. I marvel at how some retailers are so short sighted.
Date: 25 Dec 2005 8:07 am
What's up with the Ariens bashing of late, or is it my imagination?
Some of the local dealers here have plenty of machines - others don't.
YMMV.
Date: 25 Dec 2005 9:30 pm
I don't know Garandman. There has been a lot of Ariens discussion so far this season. Most positive some negative. The only brand I see bashed or should I say, commented on for the most part negatively is MTD. Maybe you have seen posts I haven't.
As far as Egreen goes, has he contacted Ariens customer service? I don't know what they could do, but they should make an effort to get him a machine at the price quoted. Not saying they would be able to do it. Just do something to make sure orange was in E's garage as soon as possible.
I don't know why dealers don't move or trade product to put machines where they would sell.
Date: 26 Dec 2005 3:34 am
Bricks are about 33 cents, picture windows are 750-1850 range, nuff said.
Date: 26 Dec 2005 6:40 am
Bill_D wrote:
Bricks are about 33 cents, picture windows are 750-1850 range, nuff said.
So what are you trying to say Bill :?: LOL :D - Kris :D
Date: 26 Dec 2005 6:55 am
E-greens dealer probably got his alotment for the year and can't get any more for this year. When I bought my machine 10yrs ago the same thing happened to me. I went in December to buy from my dealer he had none and told me I was to late in the season to get one and how I should have come in earlier and how I would have to wait until next year. Meanwhile there was a new huge dealer that opened up closer to my house that had 2 dozen Ariens models including multiples of the model I wanted. I didn't say anything to my long time dealer but I was tempted to buy the machine from this new dealer. I had been into the new dealer store many times but I had decided to wait one more year and buy from my dealer. I went to him in August and he told me I was early so went to him in September and threatened him saying he better get me one or else and come Oct 1st he called me and said come pick up your new machine. In the end I was glad I waited because that new huge dealer lasted about 3 yrs and closed. Egreens dealer probably got his order for the year and if he wants to buy from him will have to wait until next year. - Kris :D
Date: 26 Dec 2005 12:39 pm
I had an odd situation with my local OPE Dealer last year when I was buying my blower.
I went in and filled out the paperwork for my blower, although they were out of them that day. The blower came in a couple weeks later and they called to say it was ready for me to pick up.
To make a long story short, the sales person told me that it would be waiting for me, and I saw the blower when he put a "SOLD" tag on it with my name when I had a few minutes to stop in.
The next Monday, another sales person called and told me that it was in. I called my sales person back and told him I got the call, and wanted to make sure that everyone knew I was picking it up the following Saturday (as we had discussed two days before when I was there). He told me that there wasn't any problem with that, and to disregard the phone call, as the blower was tagged with my name on it, so it's mine.
The following Saturday I went in to pick it up, and someone had removed my tag, and my torn up paperwork was in the trashcan. They didn't have any more 3650's in stock, hence I was out of luck for the season unless I wanted a different blower.
I am all for supporting a dealer, which is why I went there in the first place. It is the same dealer I go to for my John Deere mower parts as well, so it is not like I am a total stranger who they have seen once for a minute or two. My sales guy was even the one who spent a lot of time with me picking out something that would suit my needs.
I hated to go to the Orange Box to buy my blower after all that time spent at the local guys place (and taking my weekends to go there); but I must also say that I felt pretty "kicked in the face" when somebody else walked in of the street and his dollar in the morning was more valuable than my dollars were going to be that afternoon.
On top of all that, I lost an extra year of warranty work from Toro because at the local guys place it was shown as "sold" prior to November 1st, and buying it later from the Box it was after the offer expired.
Walt
Date: 26 Dec 2005 1:52 pm
Well Walt, I'm sorry to read your post. I have to say the one thing I always do when ordering anything from anybody is When it comes in I pick it up right away. I always felt the longer it sits there the more that something can happen to it. Like damage or theft or being sold out from under. My dealer even though he is a commercial dealer does not have a large store and there are machines of all makes and models and for different seasons everywhere and I know with him the longer my newly ordered machine sits with him it will be in his way. I usually pick up in 1 to 2 days tops. But we all learn lessons sometimes the hard way. At least we can share them here and others can benefit from our experiences.
- Kris :D
Date: 26 Dec 2005 3:08 pm
Kris,
I agree that picking it up quickly is prime. Unfortunately, they close at 5 every day, and during that time my son was in the hospital; so my days started at 5:00 AM to go to work and at 5 PM when I got off work I was driving directly to the hospital and not getting back home until 1AM (the hospital is 35 miles away from my house).
The part I thought most odd though was that they asked me to wait 3 weeks for their delivery, which I did; and when I asked them to wait 1 week for me to pick it up, it was the big "to heck with you".
Had I not waited in order to do business with them, I could have gone to the Box right off, saved myself a month of waiting, and gotten 1 more year warranty.
As a side note, the saleperson apologized greatly, and we have no hard feelings today. It was his boss that said "screw him" (from his office when the saleperson asked what happened to the blower... (I doubt he knew I was standing in the doorway))
I'll still go there, but the dinner they serve just doesn't taste quite as good as it did before.
Walt
Date: 26 Dec 2005 5:06 pm
What's up with the Toro bashing of late, or is it my imagination?
Date: 26 Dec 2005 5:17 pm
im more than a little surprised that he dosent have his blower yet.
we ordered the same model blower for a customer 3 weeks ago.the distributer in canada had none in stock .he also said that they had an order coming from ariens and would make sure we would get 1.
we checked ariens web site and it always said that the tecumseh equipped units were sold out but tht briggs equipped units were available.
we kinda figgured that we would get a briggs powered unit and made the customer aware of this .he didnt mind which engine it had as long as it came.
it did come in on the wednesday before christmas.tecumseh equipped by the way
we assembled it and called the customer,he was very happy.
we delivered it and he was even more happy if thats possible.
i do like the ariens product but there website is more than a little misleading,i guess we can attribute this to tecumseh being on strike for about 3 months and it was difficult for ariens to secure enough engines to meet demand.
so how come we can get an ariens way up here in nova scotia and he cant...i have no idea.
and one more thing.
the briggs powered blower is the same price as the tecumseh unit,if the dealer wants more i would be seeking another dealer.
when we sell from the catalogue we always sell cheeper.hey if we dont have to put it on the showroom floor we can afford to sell it for less.
we actually sold this ariens for 100 bucks less than list price.
chris
Date: 26 Dec 2005 5:23 pm
Walt wrote:
Kris,
I agree that picking it up quickly is prime. Unfortunately, they close at 5 every day, and during that time my son was in the hospital; so my days started at 5:00 AM to go to work and at 5 PM when I got off work I was driving directly to the hospital and not getting back home until 1AM (the hospital is 35 miles away from my house).
The part I thought most odd though was that they asked me to wait 3 weeks for their delivery, which I did; and when I asked them to wait 1 week for me to pick it up, it was the big "to heck with you".
Had I not waited in order to do business with them, I could have gone to the Box right off, saved myself a month of waiting, and gotten 1 more year warranty.
As a side note, the saleperson apologized greatly, and we have no hard feelings today. It was his boss that said "screw him" (from his office when the saleperson asked what happened to the blower... (I doubt he knew I was standing in the doorway))
I'll still go there, but the dinner they serve just doesn't taste quite as good as it did before.
Walt
Walt- It's a shame. I hope you at least said something to him. If it were me I would have. I had a blowout with a dealer around the corner from my home and after I told him off that's how I found the guy I have been with the last 15yrs and boy the money I spent over the years to aquire my equipment did that original guy miss out big time ! - Kris :D
Date: 26 Dec 2005 5:45 pm
chris,
The US Ariens website shows the Briggs unit is $60 more than the tec.
$1119 for the 926001 and $1179 for the 926007.
The 926001 shows as being sold out. Do yours come from a Canadian distributor that might have some stock left?
http://www.ariens.com/snow_products/deluxe_sno_thros/
Date: 26 Dec 2005 5:58 pm
I am different than some of you guys. I will not order something if it is not in stock! Remember when I bought my Toro mower? Well, that was not only in stock but I saw it with my own eyes and tried it out, I paid for it and he delivered it to me the same day! If you order something that won't be in stock for a week or two and you are not able to pick it up till a given time than your just setting yourself up for a situation like that.
Some dealers can not be trusted as per my original post about dealers. Dealers will rip off the tag and tear up the paper work, why do they do this? Because someone else came in and they wanted it, the dealer wants to make money right now, so they sell the blower to them.
PS: This is not the year for snowblowing anyway, there is not a drop of snow on the ground here and thats the same for many other states aswell! If you already have a snowblower, you don't need another one, don't waist money. :wink:
Date: 26 Dec 2005 6:04 pm
In my job in auto marketing research, I regularly see complaints about dealers who sell cars out from under a committed buyer when someone else walks through the door and offers more money. It's bad business, but it happens all too often. Can a customer protect himself? I don't know, but I hope any potential buyers reading this topic realize that until the item is in your possession, it isn't really yours no matter what promises have been made.
AZ
Date: 26 Dec 2005 7:35 pm
Termy wrote:
I am different than some of you guys. I will not order something if it is not in stock! Remember when I bought my Toro mower? Well, that was not only in stock but I saw it with my own eyes and tried it out, I paid for it and he delivered it to me the same day! If you order something that won't be in stock for a week or two and you are not able to pick it up till a given time than your just setting yourself up for a situation like that.
Some dealers can not be trusted as per my original post about dealers. Dealers will rip off the tag and tear up the paper work, why do they do this? Because someone else came in and they wanted it, the dealer wants to make money right now, so they sell the blower to them.
PS: This is not the year for snowblowing anyway, there is not a drop of snow on the ground here and thats the same for many other states aswell! If you already have a snowblower, you don't need another one, don't waist money. :wink:
Termy- Sometimes you have to order something to get what you want. I had to order my Billygoat Vac even though my dealer is a Billygoat dealer. Vacs are not big sellers and he can't stock everything and the cost of it most people aren't going to buy it. I understand.He got it pretty fast too,within a week. The last thing I ordered was the Stihl Chainsaw, he had about a dozen in stock but not the one I wanted (MS440) He had it in two days. I used it for the first time today by the way and all I can say is; Can you say butter ? It cuts so easily. With a car there are 2 key things you need to do. Put a deposit down (it doesn't have to be alot, a dollar is all you need) a deposit makes the deal legal and put down on the deal that you sign a date that if the car is not delivered you can get your deposit back and get out of the deal in case the dealer does not get the car. The moral to this story is sometimes you have to order to get what you want.
- Kris :D
Date: 26 Dec 2005 7:48 pm
Yep. It sounds like a dealer problem more than an Ariens problem. I still think it is time to contact Ariens.
Date: 26 Dec 2005 8:08 pm
Walt wrote:
Kris,
As a side note, the saleperson apologized greatly, and we have no hard feelings today. It was his boss that said "screw him" (from his office when the saleperson asked what happened to the blower... (I doubt he knew I was standing in the doorway))
I'll still go there, but the dinner they serve just doesn't taste quite as good as it did before.
Walt
Why would you want to patronize a buisness that demonstrated such bad behavior. The "screw him" comment would have closed the dealer's door for me forever. Is he the only dealer in the area?
I'd notify Ariens but wouldn't expect anything from them. It would be an FYI.
Date: 26 Dec 2005 10:03 pm
All,
My experience wasn't an Ariens dealer, it was a Toro dealer. I personally don't hold Toro accountable for comments by a specific person at a dealership.
Would it have been the owner, my business would no longer be going there. I pretty much chalked it up to one guy with an attitude who wanted to make a sale (albeit on something that was already "sold").
Robmints, if you were refering to my post concerning the "Toro bashing", then that was not my intent. My comments were moreover directed at my "local dealer" experience. I would also like to restate that my salesperson was VERY apologetic for the screwup. My biggest gripe was that, as I waited weeks for them to get thier shipment in, they (someone there) weren't willing to reciprocate the "dealer-customer" bond that usually keeps thier type of business in business.
Had I been willing to get a different blower I may have even been able to get a good price, but after the amount of time I spent looking for a blower that would meet my specific needs, I didn't want to get a smaller one just to get "something else" at a good price. (moving up to a 2-stage wasn't much of an option because I need to clean to the surface, and my wife needs to be able to use it in a pinch, and I was buying the largest single stage (next to the Snow Commander) that is made)
I still do support going to the local guys, because after the sale there is also support that is needed. I'll still be able to take it to them for service, although I would have also rather given them my initial business than Big Orange.
Walt
Date: 27 Dec 2005 7:09 am
"My experience wasn't an Ariens dealer, it was a Toro dealer. I personally don't hold Toro accountable for comments by a specific person at a dealership."
Walt- It doesn't matter what type of dealer the guy is. The guy at the dealer forgets who is paying who. I would have had a talk with the owner.
"Would it have been the owner, my business would no longer be going there. I pretty much chalked it up to one guy with an attitude who wanted to make a sale (albeit on something that was already "sold")."
I thought it was the owner because you stated in an earlier post;
"As a side note, the saleperson apologized greatly, and we have no hard feelings today. It was his boss that said "screw him" (from his office when the saleperson asked what happened to the blower... (I doubt he knew I was standing in the doorway))"
I don't know any local dealers big enough to have enough employees to have bosses beside the owner.
"I still do support going to the local guys, because after the sale there is also support that is needed."
I still preach buying from the local guys too but people have to watch out not all local guys are honest and respectful. I have met alot of local guys who forget who is paying who. Home depot put alot of lumber yards near me out of business and let me say I am the first to support the little guy but these guys were so mean and nasty that they got what they deserve.
Everyone-
If a local guy doesn't show you a little courtesy and respect walkout. If enough people do that he'll get the message and you'll see a different side of him real soon !
- Kris :D
Date: 27 Dec 2005 6:47 pm
Garandman wrote:
What's up with the Ariens bashing of late, or is it my imagination?
Walt, I was not refering to your Toro bashing post. I was refering to this post of Garandman's. I have MTD and Toro products, so I see posts through different eyes than someone who has Ariens products.
Marc's post is pretty disturbing to us that like Toro and Toro products. Marc has always been a Jack Webb type, which makes it seem worse for some reason. He is always so even keel to have him relate the story makes me read between the lines down to how pi$$ed off someone prone to an emotional response would have gotten. Good thing they were dealing with Sargent Friday and not the Rue Paul reaction they would have gotten from me.
Anybody have a good definition of "bashing"? So I know it next time I see it.
Date: 27 Dec 2005 6:59 pm
Rob, :roll:
No one is bashing Ariens, but they do seem to have had a lot of problems!
If I can recall, 3 years ago traction problem, 2 years ago, blow by
problem, this year, chute problems.
Next year what problem is coming ??
You do not have to bash them !!!
Fred :roll:
Date: 27 Dec 2005 7:23 pm
jubol wrote:
Rob, :roll:
No one is bashing Ariens, but they do seem to have had a lot of problems!
If I can recall, 3 years ago traction problem, 2 years ago, blow by
problem, this year, chute problems.
Next year what problem is coming ??
You do not have to bash them !!!
Fred :roll:
That is kind of my question. What is bashing? I would guess it would involve some type of dishonesty or agenda? Otherwise it is just information. Might be a bad review or pointing out a problem, but helpful info just the same. Fred, you and I have had MTD products. We both see a lot written that is negative about them. Most of it is too general to be of any help, but when specific differences and problems are pointed out I appreciate it and find it helpful.
Date: 27 Dec 2005 7:43 pm
Fred,
To answer your question. I don't know what next years problem will be or if there will be one, or more. But if they are judged by their past, they will try to fix it and do the right thing by their customers. Fred you know how I felt about what I thought was a warranty misrepresentation. I must have made 30 posts that were critical of Ariens position on that one subject. So you are not getting this opinion of their customer service from an Ariens sycophant. Of course I'm not an Ariens owner either, so I have never personally dealt with them.
Date: 27 Dec 2005 8:10 pm
After following this thread, I have a take on it.
EGreen was treated poorly by his dealer. Manufacturing changes happen all of the time, dealers know this. If the dealer experienced a cost increase by Ariens, the dealer sure has the right to explain to the customer the reason why it is happening but doesn't ethically have the right to force the extra cost over to the consumer. Now, we can all say "well if this" and "if that" but, we don't know for sure what has happened.
I, for one, would have called Ariens and verified whether this was true. Ariens very well may not have passed on a price increase to their dealers for units already ordered. Telling Ariens about the dealers practice would be the thing to do. How can any manufacturer address any problem when they no nothing of it?
Being a dealer for manufacturers products in the past, non OPE, I have seen this happen. The manufacture changes a product midstream and a higher cost is the result. However, my experience with Sony of America, Xerox, Sharp, Philips, and others, has been that any unfilled orders for product were supplied at the same cost. Any additional orders had to meet the new increased cost.
What really happened? All I know for sure is that we don't know for sure. That said, I see no reason for a dealer to treat EGreen as he was treated, it could have been Ariens as in this case, Toro, Sim's, any of them, this dealers treatment of his customer is uncalled for in my opinion.
Unfortunately in todays business world, being a consumer, you have to be willing to address every issue head on in order to find out what really is going on and force people like this dealer into the truth or a lie they can live with that's in your favor. If you're not willing to do that, unfortunately you get what others push on you or what others decide for you. If a person is willing to say "OK, I guess I have to live with this" and they settle, the leg they had to complain on just got cut off. So smile, go down the road and make yourself pleased in another way. Many folks choose that option and there's nothing wrong with it either.
Some folks may have said "hey, I'll pay the extra 50 clams, just to make sure they got the blower. I wouldn't have, I'm too stubborn, but maybe it would have been cheaper in the long run?
Date: 27 Dec 2005 9:39 pm
robmints wrote:
Yep. It sounds like a dealer problem more than an Ariens problem. I still think it is time to contact Ariens.
Yup. Dealer goofed. Promissing a machine that isnt in his hands. And yes, Briggs engines are more expensive. Hopefully a few will show up locally real soon.
Date: 28 Dec 2005 8:39 am
:D Rob,
I just think that Ariens should have caught the 3 problems above, before going into production.
Seems like poor product testing to me!!
On another note an MTD blower is overkill for us.
Reason, we might average 2 hours max per year use on our blowers.
Where in the heavy snow areas, they might use there blowers 20 + hours a year!! IMHO
Fred 8)
Date: 28 Dec 2005 9:48 pm
Alright been away from the computer until today and I find a thread with my name in the title. Glad you guys are intrested in the story.
Alright here is the story, Its long so don't say I didn't warn ya.
We have been going to this dealer for many years with getting parts and equipment serviced. Never had a problem and its run by literally by a "Ma & Pa". The wife handles the finances, the husband services and he has other helpers. What’s kind of getting us worried is we're now starting to hear stories from some neighbors about him "taking his time" and comments about slow service.
What happened this year is he received fewer units than he had ordered and was told by Ariens a shipment would be arriving with the rest of his units. Possibly by just coincidence at the same time when he received less units, Home Depot received more than I've ever seen them receive (we look every year since we knew our Hahn-Eclipse was on its last legs).
The blowers he ordered were expected to arrive any day when we decided to tell him to go ahead and put us on the list for one, he said it would probably be 1-2 weeks. We were/are number 2 or 3.
Well the first deadline was missed, he got on the phone and we stopped by, he told us that they were expecting them in December because Ariens was having trouble with manufacturing and getting units out, keep in mind our first date was suppose to be right after Thanksgiving. My father and I said OK, these things happen. Well one week before Christmas (or there about) we don't have a blower, there’s already been some snow (The Toro single stage we have faired well because I wouldn't the snow get high enough to cause a problem, any break in the storm went out and cleared 4 inches off with the way the snow was blowing). We call a few dealers and all of them tell us they are sold out and haven't received shipments either but are expecting them to arrive in January with Briggs and Stratton engines. Until I learned that Tecumseh is making alot of engines over sees we wanted to stick with them because we got 40 or so years out of the 7HP on the Snow Giant. We learned briggs makes theirs here in the states so we weren't to perturbed by it.
We call the dealer (or they called us, can't remember) and told us our unit wouldn't be arriving until January and it would have a 9.5 Horsepower Briggs and Stratton Powerbuilt engine. He also said it will be 50 dollars more, my dad wasn't happy about that has our original snow blower budget was already exhausted and after posting on the forum I found out that the engine doesn't have a throttle but hey it might be a 12hp down marked. My dad said well why is it more, we were expecting it at $999 (also keep in mind sales tax is going up soon in our county and its already 8 point something percent.)
That’s when we were starting to get kind of fed up and were considering just getting the Toro 826LE (with or w/o light, for 50 bucks more we get the light) or the Toro 828LE (LE version is w/o triggers and an extra 2 inches but that might strees the engine more). Heck we even started looking at Craftsman blowers, (yes, we did). We looked at the Toro 6000 or 726 or what ever its called since the Powerbuilt doesn't have a Throttle, neither does the R*Tec and it could share the 50:1 fuel mix with our single stage backup so there wouldn't be any mistake in what gas goes where. Plus the price is lower. Just weren't sure if it could handle the really heavy duty EOD we receive (4inches of snow gets over a foot at the EOD so at the 6-12 and 12-24+ storms that happen every other year it could get scary.)
I kept the "frustration" out of the posts on the forum best I could but it is getting ridiculous. We've considered calling Ariens but their website shows prices that are way up there and the last thing we need is that price making its way to us. What we will be doing is printing out and spending a day calling all the dealers on the dealer locator.
Date: 28 Dec 2005 10:45 pm
Thanks for taking the time to explain, I hope you didn't feel the need to do so though because of us. We just like to talk. :wink:
It sounds like you and your Dad are on top of it and have put a lot of thought in what to do. I hope it works out the best it can for you guys!
Date: 28 Dec 2005 10:54 pm
its no problem, I can "touch type" so paragraphs spill out plus it helps remind me to keep cracking the whip to figure out when/where the blower is :)
Date: 28 Dec 2005 10:58 pm
Egreen,
Although Tecumseh has some operations overseas (nearly all engine manufacturers do) their snow engines are made in the USA. Much machining is done in New Holstein, WI; final assembly in Dunlap, TN.
I believe the Briggs snow engines have final assembly at Rolla, MO and Statesboro, GA. I'd be inclined to think they have castings or machinings done in Milwaukee or other domestic location as well.
Snow engine suppliers typically need to react quickly to orders when demand spikes from incliment weather. For this reason, sourcing them from abroad would be problematic. Even when sourced domestically, there are lead time and capacity issues (hence the problem at hand).
You should give the folks in customer service a buzz to confirm your dealer's shipment dates. Briggs equipped units have been running down the assembly line for a few weeks now. There should be some en route soon.
BTW, the prices on the website are MSRP. Most people pay a lower promo price (unless they buy in the middle of a snowstorm).
PK
Date: 28 Dec 2005 11:06 pm
I'll give a call into Ariens tomorow to see when they shipped units out and when the expect them to be available.